Cloud Phone Blog

5 Benefits of Virtual Phone Numbers for Small Business Owners

Posted by Erica Berry

Dec 9, 2014 4:00:00 AM

For entrepreneurs like yourself, every hour of the day is dedicated to growing your company and every dollar earned is reinvested. With so much on your plate, having an inexpensive and professional way to manage communications for your growing business can be a life-saver. 

Enter: virtual phone numbers.


Virtual phone numbers can help you control your "phone presence" in an affordable, convenient way. This is why small-business owners everywhere are turning to them to maintain a professional image and keep money in the bank. Here are 5 benefits of virtual phone numbers:

1. Keep business and personal communications separate.

Sometimes you just don't want people you don't know very well to have your personal cell phone number. This is particularly true when you want to publish a phone number for your business online. (Who'd want their cell digits floating around the web?!) A virtual number lets you have a dedicated phone number for your business contacts that's separate from the direct cell number your friends and family useall from one device. Also, when placing a call from your virtual number, the person on the other end sees your business line as the caller ID.

2. Consistent branding for your business.

Maintaining a professional and consistent image across all your communications is key to business success. Customers may think of you differently if they get a "Hey, this is Bob. Leave a message!" versus "You've reached Robert Smith Financial Advisers...". Now that you have a separate business line, you can create a custom message for your clients, letting them know they’ve reached your business, rather than your personal cellgiving you the professional edge you’ve been craving.

3. More features than your cell phone number. 

With virtual phone numbers, you typically get additional features, such as call forwarding, SMS and email notifications, advanced customization of your settings, advanced conferencing capabilities, etc. With business solutions, like Cloud Phone, you can also get simple extensions for employees (anywhere in the world!), voicemail transcription, and a ton of other useful features that you wouldn't necessarily get when using your personal cellphone to field business calls.

4. No dedicated hardware. 

Talk about flexibility and cost-effectiveness! Virtual phone numbers can work with your mobile phone and your employees' mobiles, so you don't have to pay for an expensive premise-based business phone system or extra phones to stay connected.

5. Toll free virtual numbers. 

Think the toll free number is a thing of the past? No way. The ability to make your business line a toll free number is a great way to expand your business and reach new markets.

If you want to increase efficiency, promote a professional image of yourself, and make it simpler for friends, family and business contacts to connect with you, consider adding a virtual phone number to your business profile. 

Have questions about how to add a virtual number or want to share how virtual phone numbers have improved your business communications? Comment below or connect with us on social media – FacebookTwitterGoogle+.

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Topics: Small Business Productivity, Improve Your Business, Virtual Phone System

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