Cloud Phone Blog

Erica Berry

Recent Posts

4 Ways a Virtual PBX Service Can Save Small Business Owners Money on Voice Communications

Posted by Erica Berry

Oct 18, 2016 7:00:00 AM

Businesses need phone systems, so why stick to a traditional phone service when you could have a virtual PBX? Virtual PBX combines traditional telephone service with the Internet “cloud” to offer more features, greater flexibility, and significant costs savings. Companies using a virtual PBX service can reap significant savings on their monthly phone bill and forego investment in new phone equipment -- one of the biggest perks of virtual PBX. Greater capabilities and freedom, coupled with major cost savings, sounds like a deal you and your business can’t refuse. Here's how all those saved dollars add up:

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Topics: Cloud Phone, Voxox

Do We Still Need 800 Numbers In The Age of Smartphones?

Posted by Erica Berry

Sep 6, 2016 4:00:00 AM

In today’s mobile world, where it seems like everyone has a cell phone and can call long distance without paying extra, you may be wondering why 800 numbers still exist – after all, they are only useful for landlines and no one has those! Well, this perceived reality where landlines are totally gone, is just not the case. According to a Center of Disease Control (CDC) survey, nearly half of all Americans still have a landline, 41% of Americans maintain landlines (Source: CDC). What's more, the CDC also reports that 29% of 24-34 year-olds use a landline to keep in touch (in combination with a cell), and 15% of people living with non-family members still have landlines as well.

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Topics: Cloud Phone, Toll Free Number

Addressing the Communication Challenges of Managing Your Own Mobile Consultant Business

Posted by Erica Berry

Jul 26, 2016 4:00:00 AM

As a mobile consultant, you have the luxury of travelling, making your own hours and maintaining a solid work-life balance. However, since you’re on the go, you also face some communication challenges – especially when it comes to your business phone.

Let’s address those phone communication challenges now and see how a virtual phone system can help.

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Topics: Cloud Phone, Mobile Productivity, Unified Communications

Why A Virtual Phone System Is Exactly What Box Subscription Businesses Need

Posted by Erica Berry

Jul 5, 2016 6:00:00 AM

Monthly box subscription companies are a perfect option for those looking to give a gift or participate in some self-indulgence. They’re convenient, fun and often offer exclusive products at significant discounts – and the demand is high! It’s no wonder box subscriptions companies are popping up to cater to an array of different demographics and interests.

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Topics: Cloud Phone, Voxox, Auto Attendant

How a Virtual Phone System Could Give Your Etsy Business a Professional Presence

Posted by Erica Berry

May 24, 2016 6:00:00 AM

You're thinking about starting an Etsy business and one of the things you will need is a phone system. But, your team works from home− knitting scarves, making necklaces, crafting anything and everything− or you are a one person operation. For you, it just doesn't make sense to buy a traditional phone system so instead you’re considering getting a virtual phone system. 

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Topics: Industry Trends, iPhone, Improve Your Business, Mobility, Cloud Phone Mobile App

800 Phone Numbers vs. Local Numbers: Which is Better for Your Business?

Posted by Erica Berry

Mar 24, 2016 4:00:00 AM

You’re looking for a new business phone number. Before jumping in head first, it’s best to understand your options. For small businesses, virtual numbers are extremely cost-effective and can be customized to fit a business' location, services and professional needs. They also allow you, as a business owner, to choose what you need, when you need it and easily make any changes along the way. 

So now that you’re convinced virtual numbers are the best place to start, how do you decide whether to go with an 800 phone number vs. a local phone number? Here are some pointers on determining what's right for your business:

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Topics: Voxox, Small Business Productivity, Toll Free Number, Local Number, Improve Your Business

Thinking About a Cloud-Based Phone System? 5 Things You Need to Know

Posted by Erica Berry

Mar 8, 2016 4:00:00 AM

Cloud-based phone systems offer everything a small business could want in a phone -- reliability, tons of features and cost savings. Flexibility for mobile and growth also make cloud based phone systems work for every size business, from the two person startup in a basement office to a 50 person team dispersed across the country.  

While all this sounds impressive and convenient, as a business owner we know that you want all the facts before you dive into something new. So, here are 5 things you need to know about cloud-based phone systems that will have you hooked:  

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Topics: Cloud Phone, Small Business Productivity, Mobile Productivity, Improve Your Business

Virtual Numbers: The Answer To Your SMB's New Year's Resolutions For Customer Service

Posted by Erica Berry

Jan 27, 2016 4:00:00 AM

We're off to a new year and as a small business owner you might be making some New Years’ resolutions – spend less, save more, start that Facebook page you’ve been thinking about and, of course, improve your customer service. Something you might consider is introducing virtual numbers, which can enhance your customer service capabilities as well as save you money.

A virtual number is a telephone number that routes directly to your mobile or any phone line of your choice. Virtual numbers, which can be toll free or local, allow you and your employees to manage calls professionally and most systems (including Cloud Phone!) let you add users, extensions, or numbers as your business grows. Sounds good, right? 

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Topics: Cloud Phone, Virtual Phone System

How to Improve Telecommuting with Virtual Numbers

Posted by Erica Berry

Nov 17, 2015 4:00:00 AM

Telecommuting is increasingly becoming the norm for many businesses both small and large. According to the United States Census Bureau, an estimated 3.7 million employees work from home at least half the time. But with people out of the office, telecommuting definitely presents a unique set of communication challenges.

While email, texts and cell phone calls might work for some, other businesses want to show a more professional image, and also want professional calling features and custom options traditional landlines and mobile plans just don't offer. This is why smart businesses are turning to virtual numbers.

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Topics: Cloud Phone, Small Business Productivity, Improve Your Business, Virtual Phone System

How Virtual Numbers Can Help Avoid a Dangerous Winter Commute

Posted by Erica Berry

Nov 2, 2015 4:00:00 AM

In the winter months when roads are bad and the commute to work becomes dangerous, there's risk in requiring employees to show up at the office. High-speed internet access and email have increased opportunities for employees to work from home when driving conditions are dangerous, but what about businesses that rely heavily on phone service for their business communications? Virtual numbers may just be the answers. 

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Topics: Cloud Phone, Small Business Productivity, Virtual Phone System

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