Cloud Phone Blog

Subscribe to Email Updates

Virtual PBX Cloud Phone - 30 Day Free Trial

Erica Berry

Recent Posts

Boost Holiday Sales with a Toll Free Number

Posted by Erica Berry

Oct 20, 2015 4:00:00 AM

The holidays are a busy time of year for businesses of all shapes and sizes. No matter what product or service you're selling, chances are your call volume will start going through the roof as we get closer to the holidays. But traditional enterprise level phone systems along with keeping adequate staff on hand to field incoming calls aren’t always in the budget, which is where virtual numbers might come in handy. Virtual numbers can be routed to mobiles or landlines of your seasonal workers, and, to take this a step further, you might consider toll free numbers to create even more benefits for your business image. Here's how: 

Read More

Topics: Small Business Productivity

5 SMB Tools That Save You Time

Posted by Erica Berry

Oct 6, 2015 4:00:00 AM

When you’re a small business owner or entrepreneur, time is money, so wasting time just isn’t an option. If you are looking for tools that will help you handle all aspects of your business, from the mundane to the must-do, you’re looking in the right place.

Read More

Topics: Industry Trends, iPhone, Android, Small Business Productivity, Improve Your Business, Mobility

Toll Free Number: An Asset for Pop-Up Shops

Posted by Erica Berry

Sep 29, 2015 4:00:00 AM

Consumers love exclusive experiences, which is why temporary retail and dining establishments are a growing trend across the nation. Known as "pop-up" shops, these temporary stores offer consumers time-restricted access to goods and services, and a slew of benefits to owners and operators such as brand extension and the ability to experiment with new ideas and offerings on a short-term basis.

Read More

Topics: Cloud Phone, Small Business Productivity, Toll Free Number, Improve Your Business, Cost-Effective Solution

Branding the Voice Channel: 5 Mistakes to Avoid With Virtual Numbers

Posted by Erica Berry

Sep 1, 2015 4:00:00 AM

To survive in today's fast-paced business world, companies need to stand out. While some leaders are focusing on ways to differentiate their brands online through social media, content marketing, and other digital marketing efforts, smart businesses are also nurturing their voice channel. Having a brand-appropriate phone presence gives your business a personal voice.

Read More

Topics: Industry Trends, Cloud Phone, Small Business Productivity, Mobile Productivity, Improve Your Business, Mobility, Virtual Phone System

Voicemail Transcription: Milestones in the History of a Modern Convenience

Posted by Erica Berry

Aug 18, 2015 4:00:00 AM

Voicemail transcription is a modern day convenience. Not only does it allow users to easily read, manage and delete voicemail messages, it also saves time and reduces stress about missing out on important info. While the days of scrambling to jot down dates and numbers are long gone, there was a time when even traditional voicemail seemed liked a luxury. 

Here's a brief history of voicemail and the development of voicemail transcription: 

Read More

Topics: Cloud Phone, Voice Communication, Small Business Productivity, Mobile Productivity, VoiP

4 Ways to Gauge Whether You Need a Toll Free Number

Posted by Erica Berry

Aug 5, 2015 4:00:00 AM

Regardless of the industry you're in, your business needs a way for customers to contact you directly. While email and online forms are convenient for some, many consumers still prefer to speak with an actual person when contacting a business. As an entrepreneur or small business owner, you may be wondering what's a better option for you -- going the local number route or the toll free number strategy. 

Many businesses have already discovered the benefits of having a toll free number, but if you're not sure if an 800 number is right for you, here are few questions to ask yourself:  

Read More

Topics: Cloud Phone, Small Business Productivity, Business Phone Number, Toll Free Number, Improve Your Business

5 Ways Virtual Numbers Can Keep Your Team Productive During the Summer

Posted by Erica Berry

Jul 21, 2015 4:00:00 AM

With warm weather and sunshine enticing you and your team to play hooky, summer months can be some of the least productive of the year. Thoughts of travelling, hitting the beach and enjoying the outdoors can leave employees feeling unmotivated and drained. So why not let them fulfill their summertime dreams, all while keeping productivity up? You can with virtual numbers.

Technology and mobile gadgets allow us to travel and work from anywhere, all while keeping in touch with globally dispersed teams. Virtual numbers are a convenient and inexpensive way to take important work-related calls with you while you’re on-the-go – and maybe even allow you to extend your vacation!

Read More

Topics: Cloud Phone, Small Business Productivity, Mobile Productivity, Business Phone Number, Improve Your Business, Virtual Phone System

Virtual Numbers: 10 Frequently Asked Questions, Answered! (Part 2)

Posted by Erica Berry

Jul 14, 2015 4:00:00 AM

Our two-part blog series on virtual phone numbers continues as we answer more frequently asked questions. Read on to understand the benefits that a virtual number could have on your small business! 

Read More

Topics: Small Business Productivity, Mobile Productivity, Business Phone Number, Improve Your Business, Cost-Effective Solution, Virtual Phone System

Virtual Numbers: 10 Frequently Asked Questions, Answered! (Part 1)

Posted by Erica Berry

Jul 1, 2015 4:00:00 AM

Virtual numbers have some powerful features that can help you convey a professional image and drum up business. From giving the impression you’re a local business in more than one region, to creating the perception of a larger corporation overall, to keeping your personal and work lines separate, virtual numbers allow you to create the type of "phone presence" that your business needs to succeed—without breaking the bank.

If you’re not savvy to all the ways virtual numbers can improve your business communications, or even what a virtual number is, read on for answers to all your burning questions…

Read More

Topics: Industry Trends, Cloud Phone, Voice Communication, Small Business Productivity, Business Phone Number, Improve Your Business

What is a Toll Free Number and How Does it Work?

Posted by Erica Berry

Jun 24, 2015 4:00:00 AM

Think toll free numbers are just for large enterprises or call centers? The reality is they can be an indispensable business asset for companies of all sizes – even a one- or two-person startup. Beyond providing customers and prospects with a free and convenient way to call your company, a toll free number offers a long list of benefits, such as brand recognition and credibility, and are a great way to expand your business into new markets.

If you’re a small business owner and haven’t cashed in on this inexpensive business asset simply because you didn't think it was easy to obtain a toll free number or because you aren’t clear on how a toll free number could help your business, read on.

Read More

Topics: Cloud Phone, Voice Communication, Small Business Productivity, Toll Free Number, Improve Your Business, Cost-Effective Solution