Cloud Phone Blog

Cloud-Based Phone Service Helps You Focus Critical Business Processes

Posted by Ian LeWinter

May 30, 2014 1:00:00 AM

Did it finally happen for you? After months upon months of wishful thinking and fruitless efforts, have you solidified your business idea, secured VC funding and honed your value proposition? Are you ready to transform your startup idea into a fully-baked reality? Congratulations!

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So now what?

The truth is that for the 543,000 new businesses that get started each month, a vast majority fail due to poor planning, a lack of forecasting and a failure to embrace innovation. But you don’t want to go down that path. After all, you have worked too hard and you have a killer idea. So what do you do after you get the big idea? To begin, you need to immediately consider the gold-standard technology that will take you from fledgling to full-forced in a matter of weeks. Let’s take a look at where you need to begin when it comes to 21st century technology:

  • Assess Your Limitations: You can’t identify what services and offerings you need until you understand your limitations. For example, are you currently one-man shop, unable to support the payroll of multiple employees? Or perhaps you are operating your business out of your basement, even though you want to establish an international presence? Restrictions like these, for example, suggest the need for a robust business phone system, one that boasts a wealth of features from auto attendants that can greet your calls professionally to voicemail-to-email notifications that can allow you to handle calls on the go. Once you understand your setbacks you can identify the technology that will allow you to level the playing field.
  • Evaluate Your Expertise: Are you all thumbs when it comes to technological installations, upgrades and compliance requirements? Then perhaps you need to go the cloud route and entrust these daily tasks with a third-party provider, especially when it comes to your phone. A cloud-based phone service for example, allows you to focus on critical business processes—such as growing your customer base and conceptualizing best-in-class marketing tactics—as opposed to mundane administrative tasks such as upgrades, maintenance and troubleshooting. You can leave all that to your third-party cloud provider.
  • Consider Your Budget: As any budding entrepreneur can confirm, planning and sticking to a budget is of the utmost importance. While the big-ticket items like startup financing and office leases can steal your attention, don’t lose sight of the fact that other considerations—like technology—can eat up your budget. Therefore, after you get the big idea it’s important to take a look at your finances and determine where you want to place your spend when it come to technology. If you go the cloud-based phone service route, for instance, you can enjoy a reduction in CAPEX/OPEX spending—since you need less physical equipment and personnel to support your phone system. As a result, additional dollars can be allocated to other innovations such as WebRTC, UC and M2M technologies.

So now that you have technology considerations of your checklist, what’s next on your list?

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Improve Your Business, Cost-Effective Solution, Business Call Routing

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