Now that your small business has built a substantial local customer base, the next step in your master business plan is likely to begin offering your product to customers in different parts of the country. To showcase your offering to prospects in other areas, however, is likely to require significant travel for you and your employees.
As your workers spread themselves to each corner of the U.S. you’ll want updates about sales; information about customers that may require a follow-up call to close a deal; ideas from your employees about how to improve the company sales pitch and more. While collaboration is crucial for your team, however, you worry about the possible complexities and high cost of deploying communications solutions that give you the capability you require—that’s where the cloud comes in.
The cloud is re-shaping the way small businesses communicate by providing simple, cost-effective solutions. For instance, a cloud-based phone system can offer your business features that until a few years ago were only available with complex, wire-based enterprise phone systems. For instance, a cloud service offers:
- Auto attendants
- Easily customizable digital text greetings
- Voicemails sent directly to email so calls to clients are returned promptly
- Settings accessible at anytime through the Internet
Of course, cloud-based solutions designed for small businesses are priced accordingly. In some cases, you can adopt technology that can make you look like a large corporation for a monthly fee just slightly more than the price of a movie ticket. Cloud-based phone systems don’t require hardware and are maintained by the vendor, eliminating all installation and maintenance expenses as well
So if you are a small business with big plans, the cloud might be just the thing to ramp your company’s collaboration to a new level. As the Beatles once sang, come together—right now.