Cloud Phone Blog

How a Virtual Phone System Could Give Your Etsy Business a Professional Presence

Posted by Erica Berry

May 24, 2016 6:00:00 AM

You're thinking about starting an Etsy business and one of the things you will need is a phone system. But, your team works from home− knitting scarves, making necklaces, crafting anything and everything− or you are a one person operation. For you, it just doesn't make sense to buy a traditional phone system so instead you’re considering getting a virtual phone system. 

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Topics: Industry Trends, iPhone, Improve Your Business, Mobility, Cloud Phone Mobile App

2 Most Common Cloud Phone Configurations (And How To Set Them Up)

Posted by Ron Kinkade

Apr 29, 2016 8:00:00 AM

One of the fantastic things about signing up for Cloud Phone is that in just about 2 minutes you have a fully functional, and ready-to-use, business phone system. The service simply works, and without the complicated configuration common in other solutions.

Not everyone has the same needs though, and not everyone wants the system to work the way it's automatically configured. In this post, I'll show you the two most common ways that customers configure their accounts and show you how to make the most of the Cloud Phone mobile app.

Need more help? Here are some other great resources:

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Topics: Cloud Phone Mobile App, Account Management, MSME

Introducing The New Cloud Phone Mobile App!

Posted by Ron Kinkade

Apr 20, 2016 8:46:38 AM

We just announced the release of our Cloud Phone mobile app!  Not only does it have has some exclusive new features, it will showcase the Voxox patent-pending VoIP codec. During Mobile World Congress, we compared the package loss of our codec to other VoIP services such as Skype, Line, and We Chat, and significantly surpassed them in voice quality. The new Cloud Phone mobile app will help users build their voice presence and manage their entire business communication from their mobile device!

Check out the press release below to get the info!

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Topics: Company Announcements, Cloud Phone, Android, Improve Your Business, Mobility, iOS

800 Phone Numbers vs. Local Numbers: Which is Better for Your Business?

Posted by Erica Berry

Mar 24, 2016 4:00:00 AM

You’re looking for a new business phone number. Before jumping in head first, it’s best to understand your options. For small businesses, virtual numbers are extremely cost-effective and can be customized to fit a business' location, services and professional needs. They also allow you, as a business owner, to choose what you need, when you need it and easily make any changes along the way. 

So now that you’re convinced virtual numbers are the best place to start, how do you decide whether to go with an 800 phone number vs. a local phone number? Here are some pointers on determining what's right for your business:

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Topics: Voxox, Small Business Productivity, Toll Free Number, Local Number, Improve Your Business

Voxox Gets Recognized as "Vendor on the Vanguard" by ChannelPro-SMB for its Innovative Cloud Phone Service!

Posted by Natasha Grach

Mar 22, 2016 9:00:00 AM

We just got a really cool recognition from ChannelProSMB - Voxox was named a "Vendor on the Vanguard 2016" in the Unified Communications category, and one key reason is Voxox Cloud Phone!

ChannelProSMB compiles an annual list of "lesser-known innovators you may not have heard of yet, but will be glad to know better" based on the suggestions of analysts and industry influencers. The list is published in the ChannelProSMB March 2016 print issue cover story, which highlights 2-3 companies per industry category. Voxox is on p.24. Here's a quote:

"Voxox Cloud Phone enables cash-strapped businesses to turn a collection of iPhone and Android devices into a robust business telephony system at an affordable cost."

Here's a link to our page in the digital issue of the magazine and our official press release is below:

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Topics: Company Announcements, Cloud Phone, Voxox

Thinking About a Cloud-Based Phone System? 5 Things You Need to Know

Posted by Erica Berry

Mar 8, 2016 4:00:00 AM

Cloud-based phone systems offer everything a small business could want in a phone -- reliability, tons of features and cost savings. Flexibility for mobile and growth also make cloud based phone systems work for every size business, from the two person startup in a basement office to a 50 person team dispersed across the country.  

While all this sounds impressive and convenient, as a business owner we know that you want all the facts before you dive into something new. So, here are 5 things you need to know about cloud-based phone systems that will have you hooked:  

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Topics: Cloud Phone, Small Business Productivity, Mobile Productivity, Improve Your Business

Are 800 Phone Numbers Still Relevant? History of the Toll Free Number

Posted by Natasha Grach

Feb 24, 2016 4:00:00 AM

The toll free number has evolved over the years from a novelty during the days when AT&T had a monopoly on them in the 1960s, to the ubiquitous customer service and marketing tool it is today. But the world has changed. Modern customers often aren’t as concerned with who is going to pay for a call, especially with many home phone plans now including long distance and mobile phones which will ding them for minutes no matter where the call is ending up. So it begs the question: are toll free 800 phone numbers still relevant today?


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Topics: Industry Trends, Cloud Phone, Toll Free Number, Mobility

Cloud Based Phone Systems Stand Up to Bad Weather

Posted by Natasha Grach

Feb 2, 2016 4:00:00 AM

We’ve written in the past about how virtual numbers can help you avoid a dangerous winter commute, but there are many other ways to leverage the benefits of a cloud based phone system in order to "weather the storm". Lately, we've been witnessing the power of Mother Nature at work, from the wet El Nino rain in the western states to the heavy snowfall in the east which has left many workers stranded. This has no doubt affected SMBs, forcing some businesses to close the doors early. In many cases though a cloud based phone system could have prevented any lost revenue by allowing them to keep the “doors” open virtually. Here’s how a cloud based phone system can help winter proof your business:

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Topics: Cloud Phone, Mobility, Virtual Phone System

Virtual Numbers: The Answer To Your SMB's New Year's Resolutions For Customer Service

Posted by Erica Berry

Jan 27, 2016 4:00:00 AM

We're off to a new year and as a small business owner you might be making some New Years’ resolutions – spend less, save more, start that Facebook page you’ve been thinking about and, of course, improve your customer service. Something you might consider is introducing virtual numbers, which can enhance your customer service capabilities as well as save you money.

A virtual number is a telephone number that routes directly to your mobile or any phone line of your choice. Virtual numbers, which can be toll free or local, allow you and your employees to manage calls professionally and most systems (including Cloud Phone!) let you add users, extensions, or numbers as your business grows. Sounds good, right? 

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Topics: Cloud Phone, Virtual Phone System

5 Ways Voice Technology Can Save Your Sanity During The Holiday Season

Posted by Natasha Grach

Dec 1, 2015 4:00:00 AM

The holidays are a stressful and busy time for a lot of people. And for those of us that live life as a small business owner or freelancer we especially feel pulled in several directions as we manage communications from all directions in our personal and business lives. But the good news is that voice technology can be our friend to help us manage the stress and the communication channels in our dual lives. Here are 5 ways voice technology can help you this holiday season:

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Topics: Voice Communication, Mobile Productivity, Improve Your Business

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