Cloud Phone Blog

Mobile World Congress Update: Cloud Phone Availability for Operators & OEMs

Posted by Natasha Grach

Mar 4, 2015 12:00:00 AM

The Voxox team is having a great time at Mobile World Congress. Today we've made our second show news announcement: we're enabling our operator and OEM partners to white label or co-brand our award-winning Cloud Phone service. Check out the official press release below:

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Topics: Company Announcements, Cloud Phone, Small Business Productivity, Improve Your Business, Unified Communications

How a Small Business Virtual Phone Can Set a Freelancer Free

Posted by Ian LeWinter

Feb 26, 2015 4:00:00 AM

Whether you are a freelance writer, graphic designer or interior decorator, your creativity and imagination is what keeps your services in demand with customers. The quality of your work speaks for itself and you take great pride in making a client’s vision come to fruition.

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Topics: Cloud Phone, Voice Communication, Voxox, Cost-Effective Solution

The Ultimate Startup Checklist

Posted by Ian LeWinter

Feb 12, 2015 4:00:00 AM

Launching a startup business requires a significant amount of planning and could sometimes feel like no matter how much you get done, another task looms. Starting a business takes meticulous planning and extraordinary determination—so we thought we’d help out a bit. Here are a few items to make absolutely certain that are checked off your list as you get ready to launch:

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Topics: Cloud Phone, Voice Communication

4 Benefits of Voicemail Transcription for Small Businesses

Posted by Erica Berry

Feb 10, 2015 4:00:00 AM

Do you remember when all businesses were brick and mortar with smiling secretaries out front? Well, times have changed. Most of us, especially small business owners, don’t have physical offices, much less secretaries.

Without someone dedicated to assisting you and tracking important messages, keeping phone numbers, names and vital information in order can be a challenge—especially when it’s in the form of voice files. That’s why voicemail transcription has been a life-saver for entrepreneurs. Voicemail transcription automatically transcribes messages into text so can you read your messages directly from email. Yes, that's right, you can read your voicemail just like email.

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Topics: Industry Trends, Cloud Phone, Small Business Productivity, Improve Your Business, Cost-Effective Solution

ITEXPO Recap - Cloud Phone Pro Takes Home Award for Best Product Launch!

Posted by John Lee

Feb 4, 2015 5:00:00 AM

Last week the Voxox team was in Miami for the ITEXPO. The business technology show hosted thousands of attendees and hundreds of exhibitors in all areas of the IP communications industry. It was a huge event with our CMO, Tristan Barnum, participating in a panel discussion on BYOA in the mobile workplace, and the introduction of our latest product, Cloud Phone Pro. The announcement of our new business VoIP solution gained all kinds of news coverage from TMCnet, TruTower, Talkin' Cloud, and SMB Nation. To top it all off, Cloud Phone Pro went on to win Best On-site Product Launch!

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Topics: Company Announcements, Improve Your Business, Cloud Phone Pro

Cloud Phone Pro Hosted VoIP Solution Announced at ITEXPO!

Posted by Natasha Grach

Jan 28, 2015 5:00:00 AM

Today we're at ITEXPO in Miami and we've just announced that our Cloud Phone product line is growing with the addition of Cloud Phone Pro. A hosted VoIP solution, Cloud Phone Pro is perfect for SMBs and larger businesses seeking to liberate themselves from the extra costs and limitations of on-premise telephony services. With Cloud Phone Pro, business owners can take advantage of hosted features such as worldwide DIDs, call recording, call queuing and advanced connection rules, conference bridges and much more.

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3 Communication Mistakes SMBs Make (and How Virtual Numbers Can Fix Them)

Posted by Erica Berry

Jan 27, 2015 4:00:00 AM

Owning a small business is filled with challenges and those challenges sometimes lead to making the wrong decisions. No matter if you're just starting out or have been in business for years, making mistakes is all part of the learning curve—but a big part of being an entrepreneur is finding a way to put those experiences to good use.

When it comes to business communications, small businesses often struggle simply because they are using outdated technologies. If you're one of the thousands who can't seem to get your phone communications right, check out these three common communication mistakes and how fixing them with virtual numbers will not only save you money, but also can improve your communications and customer perception.

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Topics: Improve Your Business, Cost-Effective Solution, Virtual Phone System

Case Study: Fitocracy and Cloud-based Phone System

Posted by John Lee

Jan 23, 2015 4:00:00 AM

Recently, Fitocracy was featured in Entrepreneur magazine about adopting a cloud technology to improve customer service. The objective of the New-York based online fitness platform is to make exercise and improving health, more fun. Users who log their workout activity are awarded points and by completing quests, they could also earn badges. The problem was, with over 1.5 million users and estimated 100 personal trainers, the business was struggling with engaging customers over the phone.  How could a small 8-person firm provide better customer service, while appearing as a giant in the fitness industry?

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Topics: Cloud Phone, Improve Your Business, Cost-Effective Solution

2015 Communications Trends: The Rise of Virtual Numbers

Posted by Erica Berry

Jan 13, 2015 4:00:00 AM

Over the past few years, the business communications landscape has changed dramatically. From the rise of social media, to the influx of smartphone users, it’s obvious that technologies affect the way we communicate-- and businesses around the world are working hard to adapt in order to better reach their customers. So what’s in store for 2015?  Virtual numbers.

While virtual numbers are not a new thing, they are the new thing for small businesses in the recent past and increasingly so in the coming year. Virtual numbers not only save businesses money by removing the need for expensive equipment and set-up fees, but they also offer a slew of other perks, like giving callers a more professional vibe and in-call features you’d only dream of getting with an expensive phone system.

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Topics: Cloud Phone, Tip List, Virtual Phone System

From Small Business to Fortune 500 in One Minute

Posted by Tristan Barnum

Jan 12, 2015 4:00:00 AM

Your business is growing and you need a small business phone system that can keep up, but you don’t have the technical know-how or money to implement a complex phone system. Sound familiar? We understand the pains that come with running a small business, which is why we’ve developed the perfect small business phone system that can help you go from the “little guy” to Fortune 500 in less than 60 seconds.

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Topics: Cloud Phone, Auto Attendant, Improve Your Business, Business Call Routing

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