Cloud Phone Blog

Subscribe to Email Updates

Virtual PBX Cloud Phone - 30 Day Free Trial

Recent Posts

Call Screening: a Gift to Yourself This Holiday Season

Posted by Erica Berry

Dec 1, 2017 7:00:00 AM

There are several reasons why small business owners want call screening - especially around the holidays. Your business is booming with holiday orders and you can only make time for the most important callers. Another reason may be that a caller (think client or business partner) may need to be dealt with in a specific manner due to added holiday stress or deadlines, and you need to mentally prepare for that person. And it also might be that you want quality time with your family and just don't want to take business calls unless it's an emergency situation.

Regardless of your reasoning, call screening can provide a barrier between you and your callers - making your holidays more enjoyable and giving you some much needed work life balance. Plus, it's just one of the many free services that come with Voxox Cloud Phone. So, why not gift yourself call screening this holiday season?

Here are a few ways to put call screening, combined with other professional phone features, to work for you over the holidays (and everyday!):

1. Ho! Ho! Who?

You've probably called a number that asks you to state your name before connecting. With a professional calling service like Voxox Cloud Phone, you can require each caller to state their name and then choose to pick up or send to voicemail. The real gift here is that the caller will never be the wiser no matter which option you choose and it's a simple way to provide professional service to all inbound callers.

2. Christmas "Eaves"drop

Say you've decided to send a caller to voicemail because you didn't have time to talk, didn't recognize the name or maybe weren't sure if you can easily provide assistance at the moment. With Voxox Cloud Phone you can listen in on the voicemail message being left in real-time and pick up mid-message if something important catches your ear. This unique feature is called Eavesdrop and brings us back fond memories of Christmas mornings long ago screening answering machine messages from distant aunts and uncles - who then mention gifts!

Read More

Topics: Small Business Productivity, call screening

Call Screening Tips: How to Save Time without Losing Important Calls

Posted by Erica Berry

Oct 6, 2017 8:00:00 AM

Your mobile is ringing but you don't recognize the number. It could be a cable sales call that you don't have time for right now... or it could be a major new lead for your business. How do you decide whether or not to take the call? This is where virtual PBX services like Voxox Cloud Phone come in super handy -- they offer advanced call settings that allow you to customize how your inbound calls are handled – a.k.a. call screening.

Read More

Topics: call screening