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ITEXPO Recap - Cloud Phone Pro Takes Home Award for Best Product Launch!

Posted by John Lee

Feb 4, 2015 5:00:00 AM

Last week the Voxox team was in Miami for the ITEXPO. The business technology show hosted thousands of attendees and hundreds of exhibitors in all areas of the IP communications industry. It was a huge event with our CMO, Tristan Barnum, participating in a panel discussion on BYOA in the mobile workplace, and the introduction of our latest product, Cloud Phone Pro. The announcement of our new business VoIP solution gained all kinds of news coverage from TMCnet, TruTower, Talkin' Cloud, and SMB Nation. To top it all off, Cloud Phone Pro went on to win Best On-site Product Launch!

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Topics: Company Announcements, Improve Your Business, Cloud Phone Pro

3 Communication Mistakes SMBs Make (and How Virtual Numbers Can Fix Them)

Posted by Erica Berry

Jan 27, 2015 4:00:00 AM

Owning a small business is filled with challenges and those challenges sometimes lead to making the wrong decisions. No matter if you're just starting out or have been in business for years, making mistakes is all part of the learning curve—but a big part of being an entrepreneur is finding a way to put those experiences to good use.

When it comes to business communications, small businesses often struggle simply because they are using outdated technologies. If you're one of the thousands who can't seem to get your phone communications right, check out these three common communication mistakes and how fixing them with virtual numbers will not only save you money, but also can improve your communications and customer perception.

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Topics: Improve Your Business, Cost-Effective Solution, Virtual Phone System

Case Study: Fitocracy and Cloud-based Phone System

Posted by John Lee

Jan 23, 2015 4:00:00 AM

Recently, Fitocracy was featured in Entrepreneur magazine about adopting a cloud technology to improve customer service. The objective of the New-York based online fitness platform is to make exercise and improving health, more fun. Users who log their workout activity are awarded points and by completing quests, they could also earn badges. The problem was, with over 1.5 million users and estimated 100 personal trainers, the business was struggling with engaging customers over the phone.  How could a small 8-person firm provide better customer service, while appearing as a giant in the fitness industry?

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Topics: Cloud Phone, Improve Your Business, Cost-Effective Solution

From Small Business to Fortune 500 in One Minute

Posted by Tristan Barnum

Jan 12, 2015 4:00:00 AM

Your business is growing and you need a small business phone system that can keep up, but you don’t have the technical know-how or money to implement a complex phone system. Sound familiar? We understand the pains that come with running a small business, which is why we’ve developed the perfect small business phone system that can help you go from the “little guy” to Fortune 500 in less than 60 seconds.

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Topics: Cloud Phone, Auto Attendant, Improve Your Business, Business Call Routing

Cloud-based Phone Systems + One-Person Businesses = A Winning Formula

Posted by Ian LeWinter

Dec 31, 2014 4:00:00 AM

Let’s be honest: owning a one-person business can be overwhelming. Not only do you represent every department—from sales to marketing to accounting—but you are also wholly responsible for earning your own living. Given the challenges you face, any product or application that can make your life a little easier is probably more than welcome. As it happens, we have one in mind—a cloud-based small business phone system.

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Topics: Cloud Phone, Improve Your Business

Cloud-Based Phone System: Your Secret Weapon for Better Collaboration

Posted by Ian LeWinter

Dec 29, 2014 4:00:00 AM

Now that your small business has built a substantial local customer base, the next step in your master business plan is likely to begin offering your product to customers in different parts of the country. To showcase your offering to prospects in other areas, however, is likely to require significant travel for you and your employees.

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Topics: Cloud Phone, Small Business Productivity, Improve Your Business, Cost-Effective Solution

Increasing Productivity with a Small Business Phone System

Posted by Ian LeWinter

Dec 22, 2014 4:00:00 AM

As a small business owner with limited resources, improving productivity is likely at or near the top of your priority list. But if you type “how to improve productivity for a small business” into a search engine, the number of results you’ll receive will probably be similar to the number of stars in the universe.

New articles and videos filled with tips and tricks for improving operations are constantly popping up on the Internet and while many offer quality suggestions, the sheer volume can be a bit overwhelming. Implementing a dozen different strategies at once is probably not the best idea, so we suggest you start with one—adopting a small business phone system.

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Topics: Cloud Phone, Voice Communication, Improve Your Business

Top Three Things You Need to Know About Cloud Phone

Posted by Tristan Barnum

Dec 18, 2014 4:00:00 AM

Business is booming and you’re in dire need of a small business phone system that can handle the inundation of calls, so you set out to find the best one. However, during your search you can’t seem to pinpoint an all-encompassing system. One option is too expensive, while the others are too complex.

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Topics: Cloud Phone, Improve Your Business, Cost-Effective Solution

Launch Your Startup into Success with a Small Business Phone System

Posted by Ian LeWinter

Dec 15, 2014 4:00:00 AM

So, you’re a hot new startup operation with the potential to make an immediate impact on the market. But do you have the communications capabilities to support your goals? If you are struggling to find the right enterprise phone solution, perhaps you are looking in the wrong place.

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Topics: Cloud Phone, Improve Your Business, Cost-Effective Solution

5 Benefits of Virtual Phone Numbers for Small Business Owners

Posted by Erica Berry

Dec 9, 2014 4:00:00 AM

For entrepreneurs like yourself, every hour of the day is dedicated to growing your company and every dollar earned is reinvested. With so much on your plate, having an inexpensive and professional way to manage communications for your growing business can be a life-saver. 

Enter: virtual phone numbers.

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Topics: Small Business Productivity, Improve Your Business, Virtual Phone System