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Recent Posts

6 Ways to Use Virtual Numbers When You are a Business of One

Posted by Erica Berry

Mar 29, 2017 6:01:00 AM

Virtual numbers come with many perks for small businesses, ranging from professional features to the convenience of on-the-go communications and cost savings. But what if you're a solo entrepreneur -- any reason to use virtual numbers for a business of one?  Yes. Virtual numbers can offer a slew of ways to overcome logistical and financial obstacles, which were once impossible and impractical for solo business owners to tackle.  Want a “VIP” line or a department directory? You can easily do it all yourself by employing a virtual number strategy. Here are six handy ways to use virtual numbers to enhance your business communications:

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Topics: Industry Trends, Cloud Phone, Improve Your Business, Virtual Phone System

How a Virtual Phone System Could Give Your Etsy Business a Professional Presence

Posted by Erica Berry

May 24, 2016 6:00:00 AM

You're thinking about starting an Etsy business and one of the things you will need is a phone system. But, your team works from home− knitting scarves, making necklaces, crafting anything and everything− or you are a one person operation. For you, it just doesn't make sense to buy a traditional phone system so instead you’re considering getting a virtual phone system. 

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Topics: Industry Trends, iPhone, Improve Your Business, Mobility, Cloud Phone Mobile App

Are 800 Phone Numbers Still Relevant? History of the Toll Free Number

Posted by Natasha Grach

Feb 24, 2016 4:00:00 AM

The toll free number has evolved over the years from a novelty during the days when AT&T had a monopoly on them in the 1960s, to the ubiquitous customer service and marketing tool it is today. But the world has changed. Modern customers often aren’t as concerned with who is going to pay for a call, especially with many home phone plans now including long distance and mobile phones which will ding them for minutes no matter where the call is ending up. So it begs the question: are toll free 800 phone numbers still relevant today?


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Topics: Industry Trends, Cloud Phone, Toll Free Number, Mobility

5 SMB Tools That Save You Time

Posted by Erica Berry

Oct 6, 2015 4:00:00 AM

When you’re a small business owner or entrepreneur, time is money, so wasting time just isn’t an option. If you are looking for tools that will help you handle all aspects of your business, from the mundane to the must-do, you’re looking in the right place.

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Topics: Industry Trends, iPhone, Android, Small Business Productivity, Improve Your Business, Mobility

Branding the Voice Channel: 5 Mistakes to Avoid With Virtual Numbers

Posted by Erica Berry

Sep 1, 2015 4:00:00 AM

To survive in today's fast-paced business world, companies need to stand out. While some leaders are focusing on ways to differentiate their brands online through social media, content marketing, and other digital marketing efforts, smart businesses are also nurturing their voice channel. Having a brand-appropriate phone presence gives your business a personal voice.

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Topics: Industry Trends, Cloud Phone, Small Business Productivity, Mobile Productivity, Improve Your Business, Mobility, Virtual Phone System

Virtual Numbers: 10 Frequently Asked Questions, Answered! (Part 1)

Posted by Erica Berry

Jul 1, 2015 4:00:00 AM

Virtual numbers have some powerful features that can help you convey a professional image and drum up business. From giving the impression you’re a local business in more than one region, to creating the perception of a larger corporation overall, to keeping your personal and work lines separate, virtual numbers allow you to create the type of "phone presence" that your business needs to succeed—without breaking the bank.

If you’re not savvy to all the ways virtual numbers can improve your business communications, or even what a virtual number is, read on for answers to all your burning questions…

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Topics: Industry Trends, Cloud Phone, Voice Communication, Small Business Productivity, Business Phone Number, Improve Your Business

Give Your Startup an Edge with a Small Business Virtual Phone System

Posted by John Lee

Jun 4, 2015 4:00:00 AM

With over 627,000 businesses opening in the United States each year, entrepreneurs and self-starters are faced with the pressure to stand out to potential customers. It’s crucial to the survival of young startups to take advantage of any tools or services that could give them the leg up over their competitors. A virtual phone system like Cloud Phone can streamline communications and improve efficiency, all while saving time, space, and money.

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Topics: Industry Trends, Cloud Phone, Small Business Productivity, Mobile Productivity, Improve Your Business, Cost-Effective Solution, Virtual Phone System

Virtual Phone Systems: The Perfect Tool for IT Consultants

Posted by Ian LeWinter

May 26, 2015 4:00:00 AM

Whether you are new in the field or a seasoned professional, working as an IT consultant presents a unique set of challenges. This line of work rarely conforms to a 9 to 5 schedule and because networks and computers are now an integral part of so many businesses and homes, customers seem increasingly demanding.

With this in mind, consultants need to equip themselves with the proper tools to successfully juggle the needs of all of their customers. One such tool is a small business virtual phone, which can be extraordinarily useful in helping you meet the challenges you face. Here’s how:

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Topics: Industry Trends, Cloud Phone, Small Business Productivity, Business Phone Number, Improve Your Business, Cost-Effective Solution

Small Business Owners Need Voicemail Transcription... and the Stats Prove It!

Posted by Erica Berry

May 19, 2015 4:00:00 AM

When it comes to voicemail, there are two types of people in the world: people who leave voicemails for other people and people who don't retrieve voicemails from those people. If you're a small business owner, chances are you are the latter. And, whether you blatantly ignore voicemails or just don’t have the time to listen all the way through, missing out on those messages could mean a loss in business or time-sensitive information, and can cause communication blunders between you and your team.

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Topics: Industry Trends, Voice Communication, Small Business Productivity, Improve Your Business

4 Ways Phone Customization Makes an Independent Consultant's Life Easier

Posted by Erica Berry

Apr 28, 2015 4:00:00 AM

Independent consultants are busy people. Phone calls are coming in, client requests are being made and keeping up with the workflow can be a challenge in itself. So, when it comes to business communications you need something reliable and professional -- with customization capabilities that work for you. 

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Topics: Industry Trends, Cloud Phone, Small Business Productivity, Improve Your Business