Cloud Phone Blog

Do We Still Need 800 Numbers In The Age of Smartphones?

Posted by Erica Berry

Sep 6, 2016 4:00:00 AM

In today’s mobile world, where it seems like everyone has a cell phone and can call long distance without paying extra, you may be wondering why 800 numbers still exist – after all, they are only useful for landlines and no one has those! Well, this perceived reality where landlines are totally gone, is just not the case. According to a Center of Disease Control (CDC) survey, nearly half of all Americans still have a landline, 41% of Americans maintain landlines (Source: CDC). What's more, the CDC also reports that 29% of 24-34 year-olds use a landline to keep in touch (in combination with a cell), and 15% of people living with non-family members still have landlines as well.

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Topics: Cloud Phone, Toll Free Number

5 Clever Ways to Use Phone Numbers to Grow Your Business

Posted by Ron Kinkade

Jun 15, 2016 9:30:00 AM

Last night we reduced the cost of additional phone numbers from $5/month to $1/month. To celebrate I thought I would share some of the reasons for this change and provide some examples of how you can use multiple numbers to help grow your business.

Also, it's notable that if you already have additional numbers on your Cloud Phone account; the cost has also been reduced from $5 to $1 per month going forward.

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Topics: Business Phone Number, Toll Free Number, Local Number

800 Phone Numbers vs. Local Numbers: Which is Better for Your Business?

Posted by Erica Berry

Mar 24, 2016 4:00:00 AM

You’re looking for a new business phone number. Before jumping in head first, it’s best to understand your options. For small businesses, virtual numbers are extremely cost-effective and can be customized to fit a business' location, services and professional needs. They also allow you, as a business owner, to choose what you need, when you need it and easily make any changes along the way. 

So now that you’re convinced virtual numbers are the best place to start, how do you decide whether to go with an 800 phone number vs. a local phone number? Here are some pointers on determining what's right for your business:

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Topics: Voxox, Small Business Productivity, Toll Free Number, Local Number, Improve Your Business

Are 800 Phone Numbers Still Relevant? History of the Toll Free Number

Posted by Natasha Grach

Feb 24, 2016 4:00:00 AM

The toll free number has evolved over the years from a novelty during the days when AT&T had a monopoly on them in the 1960s, to the ubiquitous customer service and marketing tool it is today. But the world has changed. Modern customers often aren’t as concerned with who is going to pay for a call, especially with many home phone plans now including long distance and mobile phones which will ding them for minutes no matter where the call is ending up. So it begs the question: are toll free 800 phone numbers still relevant today?


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Topics: Industry Trends, Cloud Phone, Toll Free Number, Mobility

Toll Free Number: An Asset for Pop-Up Shops

Posted by Erica Berry

Sep 29, 2015 4:00:00 AM

Consumers love exclusive experiences, which is why temporary retail and dining establishments are a growing trend across the nation. Known as "pop-up" shops, these temporary stores offer consumers time-restricted access to goods and services, and a slew of benefits to owners and operators such as brand extension and the ability to experiment with new ideas and offerings on a short-term basis.

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Topics: Cloud Phone, Small Business Productivity, Toll Free Number, Improve Your Business, Cost-Effective Solution

4 Ways to Gauge Whether You Need a Toll Free Number

Posted by Erica Berry

Aug 5, 2015 4:00:00 AM

Regardless of the industry you're in, your business needs a way for customers to contact you directly. While email and online forms are convenient for some, many consumers still prefer to speak with an actual person when contacting a business. As an entrepreneur or small business owner, you may be wondering what's a better option for you -- going the local number route or the toll free number strategy. 

Many businesses have already discovered the benefits of having a toll free number, but if you're not sure if an 800 number is right for you, here are few questions to ask yourself:  

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Topics: Cloud Phone, Small Business Productivity, Business Phone Number, Toll Free Number, Improve Your Business

What is a Toll Free Number and How Does it Work?

Posted by Erica Berry

Jun 24, 2015 4:00:00 AM

Think toll free numbers are just for large enterprises or call centers? The reality is they can be an indispensable business asset for companies of all sizes – even a one- or two-person startup. Beyond providing customers and prospects with a free and convenient way to call your company, a toll free number offers a long list of benefits, such as brand recognition and credibility, and are a great way to expand your business into new markets.

If you’re a small business owner and haven’t cashed in on this inexpensive business asset simply because you didn't think it was easy to obtain a toll free number or because you aren’t clear on how a toll free number could help your business, read on.

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Toll Free Number, Improve Your Business, Cost-Effective Solution

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