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3 Voice Communications Strategies That Will Make or Break Your Customer Communications

Posted by Erica Berry

May 9, 2017 9:00:00 AM

Effective communication with clients is key to long-term business success. Small business owners are always thinking about new ways to reach and stay in touch with their customers – from social media to text to email to video chat. But even with all these new communication channels, savvy entrepreneurs know that their phone etiquette is critical to initiating and maintaining strong customer relationships. 

So what exactly do your customers expect from your business with regards to phone communications and how can you provide it?  Here are three expectations that customers have and how to address them...

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Cost-Effective Solution

Voxox Includes Outbound Calling to Mexico within All Bundled Cloud Phone Subscription Plans

Posted by Natasha Grach

Apr 11, 2017 5:00:00 AM

Exciting news! Voxox announces Cloud Phone subscription plan update that enables outbound calling to Mexico at no additional cost! This is a game-changer for many entrepreneurs who regulary have to conduct business with contacts in Mexico. Read the full press release below...

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Topics: Company Announcements, Cloud Phone, Voice Communication, Improve Your Business

Need To Work Over The Holidays? Stay Connected With Cloud Phone!

Posted by Erica Berry

Dec 19, 2016 1:00:54 PM

The holiday season is a time to put work aside in favor of fun with friends and family, but sometimes, especially for small business owners, that’s not always possible. Luckily, with Cloud Phone, you can travel for the holidays and do work too!

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Mobile Productivity, Cloud Phone Mobile App

What Every Small Business Owner Should Know About Professional Voicemail Greetings

Posted by John Lee

Aug 5, 2016 2:47:46 PM


According to a report from Global Entrepreneurship Monitor (GEM), there are an estimated 27 million entrepreneurs in the US starting or operating new businesses. With so many companies’ vying for success, your business should be leveraging every possible advantage to stand out from the competition. Your business voicemail greeting is often the first point of customer contact, so it's important to have one that projects professionalism and reliability. A professional voicemail greeting not only leaves a positive impression and builds trust, but also helps you effectively and efficiently manage your communications. 

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Topics: Cloud Phone, iPhone, Voice Communication, Android, Improve Your Business

Voxox Cloud Phone Receives Major News Coverage!

Posted by John Lee

Jun 28, 2016 4:53:30 PM

Exciting News! Voxox Cloud Phone recently received media coverage from major news outlets for playing a huge role by the US Navy to fight drunk driving.

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Topics: Cloud Phone, Voice Communication, Voxox

5 Ways Voice Technology Can Save Your Sanity During The Holiday Season

Posted by Natasha Grach

Dec 1, 2015 4:00:00 AM

The holidays are a stressful and busy time for a lot of people. And for those of us that live life as a small business owner or freelancer we especially feel pulled in several directions as we manage communications from all directions in our personal and business lives. But the good news is that voice technology can be our friend to help us manage the stress and the communication channels in our dual lives. Here are 5 ways voice technology can help you this holiday season:

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Topics: Voice Communication, Mobile Productivity, Improve Your Business

Voicemail Transcription: Milestones in the History of a Modern Convenience

Posted by Erica Berry

Aug 18, 2015 4:00:00 AM

Voicemail transcription is a modern day convenience. Not only does it allow users to easily read, manage and delete voicemail messages, it also saves time and reduces stress about missing out on important info. While the days of scrambling to jot down dates and numbers are long gone, there was a time when even traditional voicemail seemed liked a luxury. 

Here's a brief history of voicemail and the development of voicemail transcription: 

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Mobile Productivity, VoiP

Virtual Numbers: 10 Frequently Asked Questions, Answered! (Part 1)

Posted by Erica Berry

Jul 1, 2015 4:00:00 AM

Virtual numbers have some powerful features that can help you convey a professional image and drum up business. From giving the impression you’re a local business in more than one region, to creating the perception of a larger corporation overall, to keeping your personal and work lines separate, virtual numbers allow you to create the type of "phone presence" that your business needs to succeed—without breaking the bank.

If you’re not savvy to all the ways virtual numbers can improve your business communications, or even what a virtual number is, read on for answers to all your burning questions…

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Topics: Industry Trends, Cloud Phone, Voice Communication, Small Business Productivity, Business Phone Number, Improve Your Business

What is a Toll Free Number and How Does it Work?

Posted by Erica Berry

Jun 24, 2015 4:00:00 AM

Think toll free numbers are just for large enterprises or call centers? The reality is they can be an indispensable business asset for companies of all sizes – even a one- or two-person startup. Beyond providing customers and prospects with a free and convenient way to call your company, a toll free number offers a long list of benefits, such as brand recognition and credibility, and are a great way to expand your business into new markets.

If you’re a small business owner and haven’t cashed in on this inexpensive business asset simply because you didn't think it was easy to obtain a toll free number or because you aren’t clear on how a toll free number could help your business, read on.

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Toll Free Number, Improve Your Business, Cost-Effective Solution

Small Business Owners Need Voicemail Transcription... and the Stats Prove It!

Posted by Erica Berry

May 19, 2015 4:00:00 AM

When it comes to voicemail, there are two types of people in the world: people who leave voicemails for other people and people who don't retrieve voicemails from those people. If you're a small business owner, chances are you are the latter. And, whether you blatantly ignore voicemails or just don’t have the time to listen all the way through, missing out on those messages could mean a loss in business or time-sensitive information, and can cause communication blunders between you and your team.

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Topics: Industry Trends, Voice Communication, Small Business Productivity, Improve Your Business