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How A Virtual Office Phone System Improves Customer Loyalty

Posted by John Lee

Jun 21, 2016 3:39:16 PM

According to Gartner Group statistics, as much as 80% of your company’s future revenue come from existing customers. That's a huge to reason to invest in ways to boost customer loyalty and retention. By building the reputation of your business as trustworthy and reliable, customers will be more likely to go with your company over a competitor. Projecting a big business image helps build buyer confidence and a simple to use virtual office phone system is a “must have” if you plan to reap the advantages of an improved professional business repuation. 

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Topics: iPhone, Android, VoiP

Voicemail Transcription: Milestones in the History of a Modern Convenience

Posted by Erica Berry

Aug 18, 2015 4:00:00 AM

Voicemail transcription is a modern day convenience. Not only does it allow users to easily read, manage and delete voicemail messages, it also saves time and reduces stress about missing out on important info. While the days of scrambling to jot down dates and numbers are long gone, there was a time when even traditional voicemail seemed liked a luxury. 

Here's a brief history of voicemail and the development of voicemail transcription: 

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Mobile Productivity, VoiP

Extending Your Business Presence with a Small Business Virtual Phone

Posted by Ian LeWinter

Jan 8, 2015 4:00:00 AM

Those of you running your own non-employer business understand that at any given moment you might be your company’s billing, sales and marketing departments—all at once. As a sole proprietor you simply don’t have the option to turn a task over to a coworker. But just because every department of your company is actually just you, it doesn’t mean you have to look small-time to the outside world.

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Topics: Cloud Phone, VoiP

Why a Small Business Phone Service is a Perfect Fit for a Home Office

Posted by Ian LeWinter

Sep 15, 2014 4:00:00 AM

Do you operate your business from the comfort of a home office? Well, you are certainly far from alone. According to Forbes 52 percent of all small businesses are home-based, which makes sense given the economic advantages. As you know, working at home saves money on office space and travel while simultaneously providing great work/life balance. 

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Topics: Cloud Phone, Voice Communication, Voxox, VoiP

VoIP Phone Services & UC Predicted to Explode to $88B by 2018

Posted by Ron Kinkade

Aug 26, 2014 4:00:00 AM

In case you thought we were overstating the benefits of VoIP communications and the rate at which it’s being adopted by businesses, we’d like to point you to a new report from Infonetics. Among the many impressive statistics in the report is the revelation that the VoIP and UC services market is still growing rapidly and will expand to $88 billion by 2018, a marked increase over $68 billion last year.

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Topics: VoiP, Unified Communications