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Recent Posts

5 Steps to Micro-Business Social Media Success

Posted by Erica Berry

Apr 23, 2018 7:46:00 AM

You took the plunge and started your own micro-business (i.e., a business that operates on a very small scale with just one or a handful of employees). You’ve created a logo, launched your website and set up a Facebook page, but now what? There are a thousand questions running through your head: should my business also be on Twitter? What about Instagram? How should I use my newly founded social pages to build brand awareness and gain clients while also running my company?

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Topics: Small Business Productivity

The Proof is in the Texting: Why You Should Add SMS to Your Small Business Communication Mix

Posted by Natasha Grach

Mar 30, 2018 10:01:00 AM

SMS helps you grow your business by instantly connecting you with the people you need to reach when you need to reach them. While other forms of communication, like phone calls and email, certainly have their spot in the business communications roster, it’s time to make SMS a front-runner and here are some stats that will push you to take the leap.

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Topics: Cloud Phone Mobile App, Business SMS

Opening a Retail Store? It's time to get a Virtual Number

Posted by Erica Berry

Mar 12, 2018 7:00:00 AM

Opening a retail store comes with a lot of overhead. You need to stock the shelves, buy or rent a space and depending on your size, maybe even hire a couple of employees. One thing you don't need to do is spend a fortune on a business phone system. A virtual phone system is an inexpensive option for small business owners who want all the perks and features of an enterprise grade phone system, without all the extra equipment and high costs. 

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Topics: Virtual Phone System

3 Last-Minute Ways to Make Your Business Festive on Valentine's Day

Posted by Erica Berry

Feb 10, 2018 7:32:19 AM

Valentine’s Day is next week! We all know that it’s the perfect time to add a little fun to your small business' image. Many businesses, like floral designers or hometown chocolatiers, make this holiday a priority and prepare far in advance with their marketing strategies. However, even if your business is not in the Valentine's Day spotlight, you can still get in on the V-Day love with just a little creativity and minimal time – simply use your business’ voice presence to get festive in a simple and super fast way!

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Topics: virtual pbx

Want to Save Money on Your Business Phone? Make This Your New Year’s Resolution

Posted by Erica Berry

Jan 9, 2018 9:00:00 AM

If you're looking to save more money in 2018, you're not alone. In fact, nearly 40% of people have committed to spending less in the New Year, according to YouGov. While you may have good, but short-lived intentions to eat in more often or do less online shopping, one thing you can easily save money on all year long is your business phone.

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Topics: virtual pbx

Call Screening: a Gift to Yourself This Holiday Season

Posted by Erica Berry

Dec 1, 2017 7:00:00 AM

There are several reasons why small business owners want call screening - especially around the holidays. Your business is booming with holiday orders and you can only make time for the most important callers. Another reason may be that a caller (think client or business partner) may need to be dealt with in a specific manner due to added holiday stress or deadlines, and you need to mentally prepare for that person. And it also might be that you want quality time with your family and just don't want to take business calls unless it's an emergency situation.

Regardless of your reasoning, call screening can provide a barrier between you and your callers - making your holidays more enjoyable and giving you some much needed work life balance. Plus, it's just one of the many free services that come with Voxox Cloud Phone. So, why not gift yourself call screening this holiday season?

Here are a few ways to put call screening, combined with other professional phone features, to work for you over the holidays (and everyday!):

1. Ho! Ho! Who?

You've probably called a number that asks you to state your name before connecting. With a professional calling service like Voxox Cloud Phone, you can require each caller to state their name and then choose to pick up or send to voicemail. The real gift here is that the caller will never be the wiser no matter which option you choose and it's a simple way to provide professional service to all inbound callers.

2. Christmas "Eaves"drop

Say you've decided to send a caller to voicemail because you didn't have time to talk, didn't recognize the name or maybe weren't sure if you can easily provide assistance at the moment. With Voxox Cloud Phone you can listen in on the voicemail message being left in real-time and pick up mid-message if something important catches your ear. This unique feature is called Eavesdrop and brings us back fond memories of Christmas mornings long ago screening answering machine messages from distant aunts and uncles - who then mention gifts!

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Topics: Small Business Productivity, call screening

Want to Grow Your Cleaning Services Business? Get a Local Phone Number Strategy That Works!

Posted by Erica Berry

Nov 3, 2017 7:03:00 AM

Owning your own cleaning services company is tough. Whether you have a housekeeping services business or a mobile car wash, you are in charge of buying your cleaning supplies, coordinating calendars with a constantly changing schedule, keeping your books simple and accurate, and then finding time to actually clean. But to grow your cleaning services business you also need to find new clients and retain the clients you already have.

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Topics: Business Phone Number, Local Number, Business Call Routing

4 Creative Ways to Use Your Virtual Receptionist

Posted by Erica Berry

Oct 13, 2017 8:00:00 AM

A Virtual Receptionist does more than just answer calls. When programmed strategically it can be the office assistant you've always dreamed of, but much, much cheaper. A virtual receptionist can transfer callers to extensions based on their menu selection, without speaking to a live operator. This means your business calls will be handled professionally and exactly the way you want every time the phone rings –no matter what time of day.

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Topics: Auto Attendant

Call Screening Tips: How to Save Time without Losing Important Calls

Posted by Erica Berry

Oct 6, 2017 8:00:00 AM

Your mobile is ringing but you don't recognize the number. It could be a cable sales call that you don't have time for right now... or it could be a major new lead for your business. How do you decide whether or not to take the call? This is where virtual PBX services like Voxox Cloud Phone come in super handy -- they offer advanced call settings that allow you to customize how your inbound calls are handled – a.k.a. call screening.

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Topics: call screening

Why Every Business Needs Call Routing

Posted by Erica Berry

Sep 13, 2017 7:57:00 AM

You’ve got yourself set up with a virtual phone number and have been exploring all the professional features that come with it. Voicemail transcription, auto attendant, business SMS and an easy to use online management portal, but you’re a little stumped on what to do with the call routing feature. What is call routing and why do you need it?

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Topics: Business Call Routing