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Voxox Includes Outbound Calling to Mexico within All Bundled Cloud Phone Subscription Plans

Posted by Natasha Grach

Apr 11, 2017 5:00:00 AM

Exciting news! Voxox announces Cloud Phone subscription plan update that enables outbound calling to Mexico at no additional cost! This is a game-changer for many entrepreneurs who regulary have to conduct business with contacts in Mexico. Read the full press release below...

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Topics: Company Announcements, Cloud Phone, Voice Communication, Improve Your Business

6 Ways to Use Virtual Numbers When You are a Business of One

Posted by Erica Berry

Mar 29, 2017 6:01:00 AM

Virtual numbers come with many perks for small businesses, ranging from professional features to the convenience of on-the-go communications and cost savings. But what if you're a solo entrepreneur -- any reason to use virtual numbers for a business of one?  Yes. Virtual numbers can offer a slew of ways to overcome logistical and financial obstacles, which were once impossible and impractical for solo business owners to tackle.  Want a “VIP” line or a department directory? You can easily do it all yourself by employing a virtual number strategy. Here are six handy ways to use virtual numbers to enhance your business communications:

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Topics: Industry Trends, Cloud Phone, Improve Your Business, Virtual Phone System

How to Improve Your Customer Service with SMS

Posted by Erica Berry

Feb 28, 2017 6:00:00 AM

 As a small business owner you know great customer service is very important for not only keeping your current clients happy, but also for attracting new business by way of referrals. You also know that providing top notch customer service isn’t always possible when you’re on the go or when you’re out working to build your business. So, how can you do both? With SMS.

SMS isn’t just for big corporations with mega marketing budgets. It’s actually a practical solution for small businesses looking to provide stellar customer service. SMS is an affordable and simple way to reach and be reached by clients. When your business phone number is connected to your smart phone, you’ll always be able to help.

Here are a few ways you can use SMS to improve your customer service.

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Topics: Cloud Phone, iPhone, Android, Mobility, Texting, Business SMS

8 Tips for Effectively Using Your Business Voicemail 

Posted by Erica Berry

Feb 13, 2017 6:00:00 AM

You have a business phone line and with it you probably have a voicemail box -- but are you using it to its full potential? While a voicemail box seems pretty straightforward, there are a few steps you can take to make it a valuable marketing and customer service tool.

Let's take your own experience into consideration here. When you reach a business voicemail, you expect to hear the basics: who you're calling and a prompt to leave some sort of information. But what if you were also told what information you could leave to expedite your request, or better yet, if the voicemail greeting contained all the information you were calling about and your problem is solved -- you would be a happy customer, right? Right.

 

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Topics: Cloud Phone, Small Business Productivity, Improve Your Business

Voxox Cloud Phone Now Supports Two-Way SMS for Toll-Free Numbers (and Gives Business SMS Away for Free!)

Posted by Natasha Grach

Feb 8, 2017 6:00:00 AM

We are excited to share that our Cloud Phone service is now supporting two-way SMS for toll free numbers!  Not only that, but Cloud Phone customers will also get complimentary SMS that they can use with their toll free numbers. It's an awesome deal - check out our announcement here.

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Topics: Toll Free Number, Texting, Business SMS

6 Business Phone Features You Need in 2017

Posted by Erica Berry

Jan 6, 2017 7:00:00 AM

Being the tech savvy and business smart entrepreneur that you are, you know that a nimble, easy-to-use business phone system is a must-have to stay connected in 2017 -- so why is it that although communications technology continues to make strides every year (both in terms of convenience and cost-effectiveness), we continue to see antiquated phone systems in small businesses around the country? Let's do more this year to leave the old behind and rally around change for the better!

One key to making business communications effortless is to incorporate what you already have and use with what's new and simple. For many small ventures, "business phone system" doesn't have to revolve around special phone equipment and/or expensive contracts with local carriers.  There are services that quickly, easily, and affordably allow you to set up a business phone number and advanced business calling features. For example, with a virtual PBX service (like Cloud Phone!) you can instantly set up a business phone number that routes to your existing phone(s), among many other handy business features. This means you can easily use one device for all calls, but still keep your personal and business phone presence separate.  

So what are some of the awesome features of such a virtual business phone system? Here are 6 of our faves:

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Topics: Cloud Phone, Mobility, Virtual Phone System

Need To Work Over The Holidays? Stay Connected With Cloud Phone!

Posted by Erica Berry

Dec 19, 2016 1:00:54 PM

The holiday season is a time to put work aside in favor of fun with friends and family, but sometimes, especially for small business owners, that’s not always possible. Luckily, with Cloud Phone, you can travel for the holidays and do work too!

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Topics: Cloud Phone, Voice Communication, Small Business Productivity, Mobile Productivity, Cloud Phone Mobile App

Five Smart Uses of SMS for Small Businesses

Posted by Natasha Grach

Nov 1, 2016 7:25:00 AM

It's often a bit awkward having to give out your personal cell phone number so that clients can send you text messages about business matters. Luckily with technologies like virtual PBX services, you can give out a business phone number and have both your business calls and texts instantly routed to your existing cell phone. You maintain a professional image and separate work/life identities via your dedicated business line, while also evading the extra cost and hassle of having to manage two devices. How often do business owners find themselves texting back and forth with their clients and employees?  It's so informal, right?  With 90 percent of people reading a text message within the first 3 minutes, according to MobileSQUARED, it's the fastest and most effective way to get in touch! 

Here are some uses of two-way business texting that can be highly impactful, while also not encroaching as much on your work life balance as handing out your personal cell number might.

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Topics: Cloud Phone, iPhone, Android, Mobile Productivity, Cloud Phone Mobile App, Texting, Business SMS

4 Ways a Virtual PBX Service Can Save Small Business Owners Money on Voice Communications

Posted by Erica Berry

Oct 18, 2016 7:00:00 AM

Businesses need phone systems, so why stick to a traditional phone service when you could have a virtual PBX? Virtual PBX combines traditional telephone service with the Internet “cloud” to offer more features, greater flexibility, and significant costs savings. Companies using a virtual PBX service can reap significant savings on their monthly phone bill and forego investment in new phone equipment -- one of the biggest perks of virtual PBX. Greater capabilities and freedom, coupled with major cost savings, sounds like a deal you and your business can’t refuse. Here's how all those saved dollars add up:

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Topics: Cloud Phone, Voxox

Cloud Phone Now Has Free Business SMS Included with All Calling Plans!

Posted by Natasha Grach

Oct 5, 2016 6:00:00 AM

We are excited to announce that Cloud Phone now includes free business texting for all of its calling plan subscribers. This is particularly awesome because many popular virtual PBX services do not offer two-way texting for free within their monthly calling plans. We are including between 1,000 and 5,000 monthly text messages at no additional charge for Cloud Phone customers because we want to provide the best business value. 
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Topics: Company Announcements, Cloud Phone, iPhone, Voxox, Android, Small Business Productivity, iOS